What currency are your prices in?
All prices are in AUSTRALIAN dollars $AU. If you want an indication of how much it will cost you in terms of your own national currency please visit www.xe.com and make use of the converter there.
How secure are my details while making an order?
We have chosen to solely use Paypal to place orders. This has been done because Paypal is the most widely recognised and trusted online system in use around the world. Please also be assured that Mata Leao will not pass on any of your information to any third parties.
Can I make an order if I do not have a Paypal account?
Payment can be made via Paypal using an existing account or using a credit card as a one-off payment.
How much is Shipping and Handling?
Australia: FREE SHIPPING
All other countries: $AU15
Please note* all orders over $AU200 to anywhere in the world are eligible for free shipping.
What about Customs and Duties?
Selling goods internationally, the responsibility is on the receiver to be aware of any import duties and taxes in their relevant country, state, or region. If unsure please contact your local import authorities.
When do you ship your items?
Every Monday, Wednesday, and Friday orders are sent out. An email confirmation will be sent to the email address used when placing the order. Please check your junk folder if the confirmation email is not in your inbox.
How long will shipping take?
Australia estimated time of 2-5 days from date of delivery.
Internationally estimated time of 7-14 days.
If it has been 3 weeks and you have still not received your order please contact us with your order number and all relevant information and we will endeavour to get back to you ASAP. To help to avoid non-delivery double check all order details before you complete your order. Mata Leao accepts no responsibilty for lost postal items or incorrect information given by you.
Can I return an item?
Due to the posting and stocktaking system Mata Leao runs by we are unable to allow swapping or returning of any purchases. For this reason we strongly recommend you consult our sizing disclaimer.
Defective or faulty goods can be returned within 7 days of being received. For items that can not be replaced, a full refund will be offered. Returns will only be organised for the following-incomplete goods, non-functionable goods, damaged goods.
